Last updated: December 30, 2024
Introduction
At SmarToolbox, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services, in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
We've designed this policy to be transparent about our data practices and to help you understand your privacy rights and choices.
Data Controller
SmarToolbox (operated by HungryMinded) is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us.
Information We Collect
Personal Information
- Identity Data: Name and email address when you contact us or sign up for our services
- Contact Data: Email address and any other contact information you provide
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform
- Usage Data: Information about how you use our website, including page views, navigation paths, and feature usage
Cookies and Tracking Technologies
We use Cookiebot to manage cookie consent and preferences. Our website uses various types of cookies and similar tracking technologies:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: We use Google Analytics to understand how visitors interact with our website
- Hotjar: We use Hotjar to better understand our users' needs and optimize our service and experience
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements
You can manage your cookie preferences at any time through our cookie consent banner.
How We Use Your Information
We process your personal data only when we have a legal basis to do so. We use your data for:
- Service Provision: To provide and maintain our services (Legal basis: Contract)
- Communication: To respond to your inquiries and send important updates (Legal basis: Legitimate interests)
- Analytics: To analyze and improve our services through tools like Google Analytics and Hotjar (Legal basis: Consent)
- Legal Compliance: To comply with legal obligations and protect our rights (Legal basis: Legal obligation)
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- As long as you maintain an account with us
- As required to comply with legal obligations
- As needed to resolve disputes or enforce agreements
- Analytics data is retained for 26 months
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit using SSL/TLS
- Regular security assessments and updates
- Access controls and authentication measures
- Regular staff training on data protection
Your GDPR Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: Obtain a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw previously given consent
To exercise any of these rights, please contact us. We will respond to your request within 30 days.
International Data Transfers
We may transfer your personal data to countries outside the European Economic Area (EEA). When we do, we ensure appropriate safeguards are in place through:
- Standard contractual clauses approved by the European Commission
- Working with providers certified under the EU-US Privacy Shield
- Obtaining your explicit consent where required
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
For any questions about this Privacy Policy or to exercise your rights, please contact us. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.